We offer a 100% Satisfaction Guarantee on all of our skin and hair products. If you decide that it is not the right product for you, provided that 3/4 of the original amount of the product is unused, we will gladly take it back as an exchange for another product of equal value within 30 days of the original purchase, however we do not offer refunds
While we adore children, for safety and space reasons, we ask that you do not bring children or extra guests to your appointment. If childcare is unavailable, please reschedule your appointment at least 24 hours in advance. This policy ensures a relaxing environment for all guests and prioritizes the safety of your child.
At Luco Salon, we strive for your complete satisfaction with our services. If you are unhappy with your hair color or extension appointment, contact your stylist within 7 days for a complimentary adjustment. Please note, this adjustment is not available if you simply change your mind about the service; in such cases, additional charges may apply. Refunds are not provided as our stylists' time cannot be refunded.
We kindly request that you reschedule or cancel your appointment at least 24 hours in advance to avoid a cancellation fee. Cancelling within 24 hours will incur a fee of 50% of the scheduled service price.
All prices quoted are base prices and are subject to change without notice. A service charge of 3% will be applied to all credit card purchases. For your convenience, customers may avoid this fee by paying with cash. We accept Visa, Mastercard, American Express, Discover, and Apple Pay.
Arriving more than 15 minutes late for your appointment will require rescheduling. To book your next service, 50% of the missed appointment will need to be paid.
Arriving more than 15 minutes late for your appointment will require rescheduling. To book your next service, 50% of the missed appointment will need to be paid.